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Conditions of Use

Membership Eligibility

Use of the Website is available only to persons who can form legally binding contracts under Indian Contract Act. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the Heeta Collection website and shall not transact on or use the website. As a minor if you wish to use or transact on website, such use or transaction may be made by your legal guardian or parents on the Website. Heeta Collection reserves the right to terminate your membership and / or refuse to provide you with access to the Website.

Your Account and Registration Obligations

If You use the Website, you shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the Terms of Use, we shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide You with access to the Website.

Your Account and Registration Obligations

If You use the Website, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the Terms of Use, We shall have the right to indefinitely suspend or terminate or block access of your membership on the Website and refuse to provide You with access to the Website.

Product Replacement Policy

If at the time of delivery and/or within the applicable return policy period of 30 days, if any defect is found, then the buyer of the product/s can ask for replacement of the products from the seller subject to the following terms and conditions :

  • Notify seller of any defects in the products at the time of delivery of the product/s and/or within the applicable return policy period and the same product/s will be replaced in return of the defective products.
  • Replacement can be for the entire products or parts of the product subject to availability of the same with the seller.

Product Return Policy

Meaning of 'Return' is the action of giving back the item purchased by the Buyer to the Seller on the Heeta Collection website. Following situations may arise:

  • Item was defective
  • Item was damaged during the Shipping
  • Products was / were missing
  • Wrong item was sent by the Seller.

Return could also result in refund of money in most of the cases. Buyer needs to raise the return request within the due return period of 30 days. Once Buyer has raised a return request by contacting Us on Phone Number given in the website

  • Replace after shipment collection – Heeta Collection has agreed to wait for the logistics
  • Refund after shipment collection - Heeta Collection has agreed to wait for the logistics team to collect the shipment from the buyer before refunding.
  • Refund without shipment collection - Heeta Collection has agreed to refund the buyer without expecting the original shipment back).
  • Replace without shipment collection - Heeta Collection has agreed to replace the order without expecting the original shipment back.
  • In the event the Heeta Collection accepts the return request raised by the Buyer, Buyer will have to return the product and then the refund shall be credited to the Buyers account.

Product Delivery Policy

We, the Heeta Collection, generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

 

Estimated delivery time depends on the following factors:

  • Product's availability
  • The destination to which you want the order shipped to

You have probably noticed varying estimated delivery times for sellers of the product you are interested in. Delivery times are influenced by product availability, your shipping destination and the courier partner's time-to-deliver in your location.

Please enter your default pin code on the product page (you don't have to enter it every single time) to know more accurate delivery times on the product page itself.